Warrick County Sheriff's Office Dispatch Division

Warrick County Sheriff's Office

Dispatch

Welcome to Warrick County 911 Dispatch

The Dispatch Center is under the direct supervision of the Sheriff and is located at the Sheriff's Office.

The Dispatch Center is made up of 12 full time dispatchers who answer 911 calls day and night.

The dispatcher's job is made up of many different task and they are required to work with numerous agencies.

Task:

Receiving initial calls

Entering info into computer

Prioritizing the call

Deciding who the proper response personnel are

Use GPS and maps

Giving proper directions

Tracking the calls for the specific time of disposition

Dispatch all law enforcement officers, EMS, and fire calls

Dispatchers communicate with all field units by radio (the dispatcher functions as the lifeline for the units in the field, so good radio ability is a must)

The dispatcher must communicate the wants and needs of the public to the proper agency

The dispatcher must be able to receive the needs of the units in the field, then be able to assist

Dispatchers work in an office setting having multiple county office duties to perform in conjunction with their dispatch duties.

For all the job responsibilities, it's all about assigning priorities to each call received (that's why some callers question the response time of Officers/Fire/EMS)

Agencies:

Warrick County Sheriff's Office

Indiana State Police

Boonville Police Dept.

Chandler Police Dept.

Newburgh Police Dept.

Department of Natural Resources

Warrick County EMS

All County Fire Depts.

Coroner's Office

Prosecutor's Office

Circuit and Superior 1 & 2 Court Offices

American Red Cross

Environmental services

Local utility companies

Hospitals and other health care facilities

Many others...

The Dispatch Center is responsible for dispatching 10 fire departments, 5 separate ambulances and 5 police agencies, consisting of about 65 officers. Dispatch has to insure that the correct agency is sent to the needed location. A correct address must be provided and as much information as possible supplied to the responding personnel prior to their arrival.

Towns:

Boonville

Chandler

Newburgh

Elberfeld

Lynnville

Selvin

Tennyson

Folsomville

Heilman

Bullocktown

Pelzer

Yankeetown

Townships:

Boon

Ohio

Anderson

Campbell

Greer

Hart

Lane

Owen

Pigeon

Skelton

Training for dispatcher starts as a new hire and continues on throughout their entire career.

Listed below are some statistics that show the number of calls received by the Warrick County Dispatch in a calendar year.

E911 and dispatch phone calls from May 1, 2002 until May 31, 2003

Just a few reminders about Emergency 911 and when it should or shouldn't be used.

What is 911?

A very important tool for the general public and emergency personnel

Police, medical and fire emergencies only

What isn't 911?

Information

Phone number directory

Non-emergency phone line

Entertainment for children

When a caller uses 911 for a non-emergency, both a dispatcher and a 911 phone line are being used improperly. This may prevent someone who has a real emergency from getting the help they need. Parents should instruct their children on the proper use of 911 and that it should only be used in emergency situations.

Warrick County Sheriff's Office
P.O. Box 487
Boonville, Indiana
(812) 897-6180